On September 21, 2016, Dr. Anthony Rhem was guest speaker at the Knowledge Management Institute’s Certified Knowledge Manager’s Class. Dr. Rhem presented – A Real-World Look at Actual Cases, Techniques, and Insights on the Practice of KM – from his recently published book “Knowledge Management in Practice”

Abstract highlights included:

• Chapter 1 – Introduction
• The Case for Knowledge Management (Chapter 2)
• Being Social – KM and Social Media (Chapter 3)
• Dude, where’s my car: Utilizing Search in KM (Chapter 4)
• The Age of Discovery: KM in Research Institutions (Chapter 5)
• Where have all my Experts Gone? –  KM in Human Resources and Talent Management (Chapter 6)
• Sound the Alarm! – KM in Emergency and Disaster Preparedness (Chapter 7)
• Happily Ever After – KM in Mergers and Acquisitions (Chapter 8)
• Is there a Doctor in the house? – KM in Healthcare (Chapter 9)
• Show Me the Money!  –  KM in Financial Services (Chapter 10)
• Are You in Good Hands? –  KM in Insurance (Chapter 11)
• Sign Right Here! – KM in the Legal Profession (Chapter 12)
• A Mind is a Terrible Thing to Waste! – Knowledge Management Education (Chapter 13)
• Big Knowledge! – Knowledge Management and Big Data (Chapter 14)
• What have you done for the War Fighter Today? – KM in the Military (Chapter 15)
• Drinking the KM Kool-Aid: Knowledge Management Adoption (Chapter 16)
• Failure is Not an Option: Why KM Projects Fail (Chapter 17)